Government

  • Ask Forgiveness Not Permission When you do something interesting (especially with government), it's sometimes better to act first and get permission later.
  • Boldly Go Where No Government Has Gone Think about the limitations of what a government (especially public servants) can do, then do what they cannot.
  • Clean Room If your project operates within any bureaucratic system, ensure that the person responsible for its design knows as little as possible about how the existing system works.
  • Don't Pretend You're The Government Don't act like you're the government. Avoid taking on services which should be provided by them.
  • Don't Rely On Policy Change Don't wait for new laws to be passed — work within the existing system first.
  • For Official Adoption Design your app to be officially adopted or replace an existing resource.
  • Human Language Translate bureaucratic slang into everyday language to make it easy to understand, and avoid developing your own secret terminology.
  • Make Government Your User Consider targeting your service at government employees, their own systems are often badly designed and don't answer important questions.
  • Make Up Data When official data isn't available, you can create pressure with fake data. Use with care.
  • Public Inbox Make communications with government publicly available on the web to create pressure and share knowledge.